New South Wales Consolidated Regulations

FAIR TRADING REGULATION 2019 - REG 8

8 Display and provision of funeral information to prospective consumers

(1) A funeral director must prominently display the funeral information in relation to the goods and services supplied by the funeral director--

(a) at each place of business of the funeral director, and

(b) on any public website maintained by the funeral director.

(2) A funeral director must provide a person with the funeral information in relation to the goods and services supplied by the funeral director--

(a) within 48 hours after receiving a request from the person for information about the burial or cremation of a body (or within another period agreed between the person and the funeral director), and

(b) before entering into an agreement with the person for the supply of goods and services in relation to the burial or cremation of a body, but only if the person has not already been provided with the funeral information.