New South Wales Consolidated Regulations

FAIR TRADING REGULATION 2019 - REG 7

7 Information standard for funeral goods and services

(1) For the purposes of section 47C of the Act, the requirements of this Division are prescribed as an information standard for the supply of goods and services by a funeral director in relation to the burial or cremation of a body.

(2) In this Division--

"funeral director" means a person who, in the conduct of the person's business, arranges the collection, transport, storage, preparation or embalming of bodies for the purposes of the burial or cremation of bodies.

"funeral information" , in relation to supply of goods and services by a funeral director in relation to the burial or cremation of a body, means the following--

(a) the price of each of the following--

(i) the transport of the body prior to burial or cremation,

(ii) the storage of the body at a mortuary or holding room,

(iii) the hire of a refrigeration plate,

(iv) each type of coffin, casket or shroud supplied or the price range of all coffins, caskets or shrouds supplied,

(v) the care and preparation of the body prior to burial or cremation,

(vi) a viewing of the body prior to burial or cremation,

(vii) the arrangement and conduct of a funeral service (including hire of the venue),

(viii) the burial or cremation of the body,

(b) the location of the mortuary or crematorium used by the funeral director,

(c) if the funeral director uses a mortuary or crematorium that is not owned or managed by the funeral director, the name of the owner or manager,

(d) a reasonable estimate of the following disbursements--

(i) the cost of obtaining of a death certificate from the Registrar of Births, Deaths and Marriages,

(ii) the cost of obtaining any certificate or permit required under the Births, Deaths and Marriages Registration Act 1995 or the Public Health Act 2010 in relation to the body,

(iii) any fee charged by a cemetery or crematorium in relation to the burial or cremation of a body,

(e) the price of the least expensive package for the burial or cremation of a body supplied by the funeral director,

(f) how a body is transported prior to burial or cremation.