Northern Territory Numbered Acts Northern Territory Numbered Acts(1) The Electrical Safety Regulator may investigate:
(a) a complaint lodged under section 129 ; or
(b) any other possible contravention that the Electrical Safety Regulator considers appropriate.
(2) The Electrical Safety Regulator may refuse to investigate a complaint if satisfied that:
(a) the complaint is trivial, frivolous or vexatious; or
(b) no grounds exist for the complaint.
(3) If the Electrical Safety Regulator investigates a complaint, the Electrical Safety Regulator must serve the person who is the subject of the complaint written notice of:
(a) the substance of the complaint; and
(b) the Electrical Safety Regulator's intention to investigate the complaint; and
(c) the person's right to respond to the complaint under subsection (4).
(4) The person may lodge a written response to the complaint with the Electrical Safety Regulator.
(5) The Electrical Safety Regulator must consider any response received from the person within 10 business days after the person was served with the notice referred to in subsection (3).