48—Information to be provided by landlords to tenants
(1) A landlord must
ensure that a tenant is given, before or at the time the landlord and tenant
enter into a residential tenancy agreement, a written notice setting
out—
(a) if
an agent is acting for the landlord—the agent's name, telephone number
and postal or email address for service of documents; and
(b) the
landlord's full name and postal or email address for service of documents
(which must not be the agent's address for service); and
(c) if
no agent is acting for the landlord—the landlord's telephone number; and
(d) the
full name and address of any person with superior title to the landlord; and
(e) if
the landlord is a company—the address of the registered office of the
company; and
(ea) if
electricity is supplied to the premises via a connection point that is part of
an embedded network—the prescribed information relating to the supply of
electricity; and
(f) any
other information required by the Commissioner.
Maximum penalty: $20 000.
Expiation fee: $1 200.
(2) A landlord must
take reasonable steps to ensure that a tenant is given, before or at the time
the tenant commences occupation of the premises under a residential tenancy
agreement, manufacturers' manuals, or written or oral instructions, about the
operation of any domestic facilities requiring instructions.
Note—
Domestic facilities requiring instructions should also be listed in the
tenancy agreement—see section 69(3a).
(3) If a person
succeeds another as the landlord, the new landlord must, within 14 days,
ensure that the tenant is given a written notice setting out—
(a) if
an agent is acting for the new landlord—the agent's name, telephone
number and postal or email address for service of documents; and
(b) the
new landlord's full name and postal or email address for service of documents
(which must not be the agent's address for service); and
(c) if
no agent is acting for the new landlord—the new landlord's telephone
number; and
(d) if
the new landlord is a company—the address of the registered office of
the company; and
(e) any
other information required by the Commissioner.
Maximum penalty: $20 000.
Expiation fee: $1 200.
(4) If a name, postal
or email address or telephone number of which the landlord is required to
notify the tenant under this section changes, the landlord must, within
14 days of becoming aware of the change, notify the tenant in writing of
the change.
Maximum penalty: $20 000.
Expiation fee: $1 200.
(5) In this
section—
"embedded network" has the same meaning as in the National Electricity Rules .