(1)  The parties to a retail tenancy dispute are to reach an agreement on the resolution of the dispute within the period of 20 days from the date of the mediation conference.

(2)  An agreement on the resolution of a retail tenancy dispute that is made at a mediation conference must be put into writing and be signed by or for the parties to the dispute.

(3)  A mediator must give a copy of a signed mediation agreement to the Director as soon as practicable after it is signed by or for the parties to the retail tenancy dispute.