(1)  Except as otherwise specified in this regulation, the licensee of an NEPT Service must ensure that each NEPT vehicle of the Service is staffed by at least 2 crew members.

(2)  An NEPT vehicle may be staffed by a single crew member if –

(a) in accordance with these regulations, the crew member may provide non-emergency patient transport services while unsupervised; and

(b) the crew member is able to visually monitor the patient at all times; and

(c) the patient –

(i) is a low-acuity patient; and

(ii) is able to be safely assisted into and out of the vehicle by the single crew member; and

(iii) does not have a diagnosed communication disorder; and

(iv) is able to clearly communicate with the crew member while being provided with non-emergency patient transport services; and

(d) if the patient has impaired cognitive function, or confusion or disorientation, the patient is accompanied by a carer escort who is willing and able to support and reassure the patient.

(3)  If a stretcher is used while non-emergency patient transport services are provided, each crew member providing those services must ensure that –

(a) the stretcher is operated in accordance with the manufacturer's instructions; and

(b) each person operating the stretcher has training in the operation of the stretcher.

Penalty:  Fine not exceeding 4 penalty units.