Tasmanian Numbered Regulations

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ELECTRICITY SUPPLY INDUSTRY (TARIFF CUSTOMERS) REGULATIONS 2008 (S.R. 2008, NO. 79) - REG 22

Disconnection of supply for reasons other than non-payment
(1)  In addition to any circumstances provided for in the Act, an electricity retailer may disconnect the electricity supply to a tariff customer's premises if –
(a) the disconnection is necessary in order to maintain or upgrade electrical infrastructure used for the supply; or
(b) an employee or agent of the electricity retailer has been unable to gain access to the metering equipment on the premises on 3 successive occasions at reasonable times; or
(c) the electricity retailer suspects on reasonable grounds that the customer has committed an offence relating to electrical safety or the illegal use of electricity; or
(d) the electricity retailer suspects on reasonable grounds that the customer is contravening, or has contravened, section 111 of the Act; or
(e) the electricity retailer is satisfied on reasonable grounds that the customer has engaged in conduct that has interfered with the sale or supply of electricity to other customers or has jeopardised the safety of the distribution network; or
(f) the disconnection is necessary in order to respond to an emergency or to ensure public safety; or
(g) the customer has requested or given prior agreement to the disconnection.
(2)  Before an electricity retailer disconnects electricity supply to a tariff customer's premises under subregulation (1) , it must –
(a) in a case to which paragraph (a) of that subregulation applies –
(i) at least 4 business days before the date of disconnection, give notice to the customer of its intention to disconnect the supply; or
(ii) at least 5 business days before the date of disconnection, cause a general notice to tariff customers to be published in a daily newspaper circulating in the region of the State in which the customer's premises are located; and
(b) in a case to which paragraph (b) of that subregulation applies, at least 5 business days before the date of disconnection, give notice to the customer of its intention to disconnect the supply.
Penalty:  Fine not exceeding 100 penalty units.
(3)  An electricity retailer is not required to give notice of the disconnection of supply in a case to which subregulation (1)(c) , (d) , (e) or (f) applies.



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