This legislation has been repealed.
No. 16 of 1999 Version incorporating amendments as at 28 May 2012 TABLE OF PROVISIONS Section Page PART 1-PRELIMINARY 1. Purposes 2. Commencement 3. Definitions 4. Repealed 5. Crown bound 6. Extra-territorial application of this Act PART 2-THE AUSTRALIAN CONSUMER LAW Division 1-Definitions 7. Definitions Division 2-Application of Australian Consumer Law 8. The Australian Consumer Law text 8A, 8B. Repealed 9. Application of Australian Consumer Law 10. Future modifications of Australian Consumer Law text 11. Meaning of generic terms in Australian Consumer Law for purposes of this jurisdiction 12. Interpretation of Australian Consumer Law 13. Application of Australian Consumer Law Division 3-References to Australian Consumer Law 14. References to Australian Consumer Law 15. References to Australian Consumer Law of other jurisdictions Division 4-Application of Australian Consumer Law to Crown 16. Division does not apply to Commonwealth 17. Application law of this jurisdiction 18. Application law of other jurisdictions 19. Activities that are not business 20. Crown not liable to pecuniary penalty or prosecution Division 5-Miscellaneous 21. Conferral of functions and powers on certain bodies 22. No doubling-up of liabilities 23-32. Repealed PART 2A-IMPLIED CONDITIONS AND WARRANTIES IN CERTAIN CONTRACTS OF SUPPLY Division 1-Interpretation 32A. Definitions 32B-32C Repealed Division 2-Application of Part 32CA-32F Repealed 32FA. Application of Goods Act 1958 to contracts of supply Division 3-Supply of goods or services 32G-32MA Repealed 32N. Limitation of liability in relation to supply of recreational services 32NA. Exemption from waiver form requirement 32NB, 32O Repealed 32OA. Rescission for innocent misrepresentation 32P. Discharge or rescission of contract of supply of goods 32PA. When does a discharge or rescission have effect? 32Q. Liability of supplier and person conducting antecedent negotiations 32QA. Indemnity for supplier or dealer 32R. Certain contracts or provisions void 32RA. Penalty for including void provision relating to antecedent negotiations Division 4-General 32S. Repealed 32SA. Limit of liability of guarantors 32T. Limit of liability under security 32TA. Contract of supply not illegal etc. PART 2B-Repealed 32U-32ZDA Repealed PART 2C-FRUSTRATED CONTRACTS Division 1-Introductory 32ZE. Definitions 32ZF. Contracts to which this Part applies Division 2-Consequences of frustration of contract 32ZG. Adjustment of amounts paid or payable to parties to discharged contracts 32ZH. Court may allow amounts paid or payable to be recovered or paid 32ZI. Parties to pay an amount for valuable benefits obtained 32ZJ. Calculation of expenses incurred 32ZK. Circumstances in which amounts payable under contract of insurance excluded Division 3-General 32ZL. Circumstances in which contract provisions continue to have effect despite frustration 32ZM. Performed part of contract not frustrated 32ZN. Nature of action 32ZO. Limitation period PARTS 3-5-Repealed 33-93. Repealed PART 5AA-INTRODUCTION AGENTS Division 1-Interpretation 93AA. Definitions 93AB. Meaning of introduction agent 93AC. Meaning of introduction service 93AD. Who carries on a business? 93AE. Introduction agency not to use sex work service premises Division 2-Persons who are not introduction agents 93AF. Effect of this Division 93AG. Exemption for activities with a community purpose 93AH. Exemption for non-profit activities 93AI. Exemption for publishers of advertisements etc. 93AJ. Exemption for information service providers 93AK. Exemption for organisers of dances etc. 93AL. Other exemptions Division 3-Persons who must not act as introduction agents 93AM. Certain persons not to act as introduction agents Division 4-Permission for disqualified persons to act as introduction agents 93AN. Disqualified person may apply for permission to act as an introduction agent 93AO. Permission to act as an introduction agent 93AP. Authority may impose conditions on permission 93AQ. Application for review Division 5-Introduction agreements 93AR. What must an introduction agreement contain? 93AS. Restriction on prepayments 93AT. Person may withdraw from agreement within 3 days without penalty PART 5A-FAIR REPORTING 93A. Definitions 93B. Correction of errors 93C. Consumer may apply to court where agent fails to correct information etc. 93D. Powers of Court on application PART 5B-DEBT COLLECTION Division 1-Preliminary 93E. Definitions Division 2-Offences 93F. Certain persons prohibited from engaging in debt collection 93G. Applications by prohibited persons for permission to engage in debt collection 93H. Permission from the Authority 93I. Authority may impose conditions 93J. Application for review 93K. Offence to charge debtor for cost of debt collection 93L. Offence to purchase debt for the purpose of collection 93M. Prohibited debt collection practices 93N. Additional remedy for contraventions of section 93M. PART 6-CODES OF PRACTICE 94. Preparation of draft code of practice by the Director 95. Consideration of draft code of practice prepared by other persons 96. Prescribing codes of practice 97. Offence to breach code of practice PART 7-ADMINISTRATION Division 1-General 98. Director of Consumer Affairs Victoria 99. Staff 100. Functions and powers of the Director 101. Powers of delegation 102. Director's report Division 2-Victorian Consumer Law Fund 102A. Definition 102B. Victorian Consumer Law Fund 102C. Order for payment to non-party consumers 102D. Special purpose grants 102E. Administration expenses PART 8-POWERS OF DIRECTOR Division 1-Disputes 103. Making a complaint 104. Conciliation and mediation 105. Powers of the Director in relation to proceedings on behalf of consumers 106. Proceedings and costs 106AA. Grants of legal assistance 106AB. Costs and expenses relating to proceedings to which assisted person is a party Division 2-Suppliers 106A. Repealed 106B. Show cause notice Division 3-Licence suspension 106C. Definitions 106D. Director may suspend licence 106E. Effect of suspension 106F. Lapsing or continuation of suspension 106G. Extension of period 106H. Right of review Division 4-Obtaining information, documents and evidence 106HA. Power to obtain information and documents to monitor compliance 106I. Power to obtain information, documents and evidence 106J. Powers in relation to documents 106K. Copies of seized documents 106L. Retention and return of seized documents 106M. Magistrates' Court may extend 3 month period 106N. Complaints 106O. Service of documents 106P. Information sharing PART 9-FUNCTIONS OF TRIBUNAL 107. What is a consumer and trader dispute? 107A. What is a small claim? 108. Settlement of consumer and trader disputes or small claims 109. Additional powers of Tribunal 110. Who can ask the Tribunal to resolve a consumer and trader dispute? 111. Exclusion of other jurisdiction 112. More appropriate forum 112A. Small claim commenced in a court 112B. Small Claims Suspense Account 113. Tribunal may hear dispute regardless of related criminal proceedings 113A. Tribunal may order the provision of information PART 10-INSPECTION POWERS 114. Appointment of inspectors 115. Inspector's identity card 116. Production of identity card 117. Inspector may seek Court order 118. Requirement to produce information 119. Entry or search with consent 120. Entry of premises open to the public 121. Emergency entry 121A. Entry without consent or warrant 122. Search warrants 123. Announcement before entry 124. Details of warrant to be given to occupier 125. Seizure of things not mentioned in the warrant 126. Embargo notice 126A. Use or seizure of electronic equipment at premises 126B. Monitoring compliance with embargo notices 127. Copies of seized documents 128. Retention and return of seized documents or things 129. Magistrates' Court may extend 3 month period 129A. Court may order destruction of dangerous goods 130. Taking samples 131. Requirement to assist inspector during entry 132. Refusal or failure to comply with requirement 133. Protection against self-incrimination 134. Offence to give false or misleading information 135. Offence to hinder or obstruct inspector 136. Offence to impersonate inspector 137. Entry to be reported to the Director 138. Register of exercise of powers of entry 139. Complaints 140. Service of documents 141. Confidentiality PART 11-ENFORCEMENT AND REMEDIES Division 1-General enforcement provisions 142. Prosecutions of offences 142A. Who can bring proceedings for offences? 143. Contraventions by bodies corporate 144. Conduct by officers, employees or agents Division 2-Remedies and legal proceedings 145. Interpretation 146. Undertakings 147. Copy of undertaking 148. Register of undertakings 149. Injunctions to restrain conduct 149A. Injunctions to do an act or thing 150. Interim injunctions 151. Power to rescind or vary injunctions 151A. Cease trading injunctions 151B. Interim cease trading injunctions 151C. Power to rescind or vary cease trading injunctions 152. Undertakings as to damages and costs 152A. Powers of court if requirement of Director or inspector not complied with 153. Non-punitive orders-Corrective advertising orders 153A. Punitive orders-Adverse publicity orders 154. Orders to prohibit payment of money or transfer of other property 155. Defences 156. Evidence 157. Findings in proceedings to be evidence 158. Orders against persons found to have contravened this Act 159. Actions for damages 160. Awards of compensation Division 3-Infringement notices 160A. Power to serve a notice Division 4-Safety and information requirements 160B. Interim bans, recall notices and safety warning notices 160C. Notice of ban or notice 160D. Review of ban order or compulsory recall notice Division 5-Enforcement of Australian Consumer Law (Victoria) 160E. References to courts and the Tribunal 160F. Jurisdiction of courts and the Tribunal 160G. Jurisdictional limit of Magistrates' Court not to apply to pecuniary penalties under Australian Consumer Law (Victoria) 160H. Orders against persons found to have contravened Australian Consumer Law (Victoria) PART 12-MISCELLANEOUS 161. Repealed 161A. Application of Australian Consumer Law (Victoria) in respect of bills and receipts under Legal Profession Act 2004. 162AA-162 Repealed 162A. Public warning statements 163. Repealed 163A. Complaints etc. are privileged 163B. Disapplication of certain provisions to Australian Consumer Law (Victoria) 164. Supreme Court-limitation of jurisdiction 165. Regulations PART 13-SAVINGS AND TRANSITIONAL 166-169. Repealed 170. Savings and transitional provisions __________________ SCHEDULE 1-Consumer Acts SCHEDULE 1A-You have a Right to withdraw from this Agreement within 3 Days SCHEDULE 2-Repealed SCHEDULE 3-Savings and Transitional 1. Superseded references 2. Actions commenced by Director or Secretary 3. Inspectors 4. Regulations 5. Orders 6. Superseded references to Director of Fair Trading and Office of Fair Trading and Business Affairs 7. Actions commenced by Director 8. Superseded references 9. Actions commenced by Director 10. Validation of ban orders 11. Continuation of existing small claims 12. Continuation of existing hire-purchase agreements 13. Transitional-references to the Frustrated Contracts Act 1959. 14. Transitional provisions-Fair Trading and Other Acts Amendment Act 2009. 15. Transitional-Statute Law Amendment (Charter of Human Rights and Responsibilities) Act 2009. 16. Transitional-Consumer Affairs Legislation Amendment Act 2010. 17. Transitional-Repeal of Trade Measurement Act 1995. 18. Transitional-Repeal of Trade Measurement (Administration) Act 1995. 19. Transitional-Transfer of information for the purpose of the National Measurement Act 1960 of the Commonwealth 19A. Transitional provision-repeal of Part 2B. 19B. Transitional-jurisdiction of the Tribunal 19C. Savings-Fair Trading (Information Standard) (Australian Builders Plate Standard) Regulations 2009. 19D. Repealed 20. Transitional provision-Fair Trading Amendment (Unfair Contract Terms) Act 2010. _______________ ENDNOTES 1. General Information 2. Table of Amendments 3. Explanatory Details