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RESIDENTIAL (LAND LEASE) COMMUNITIES ACT 2013 - SECT 37
Operator's responsibilities
37 Operator's responsibilities
(1) The operator of a community has the following responsibilities-- (a) to
ensure that the community is reasonably safe and secure,
(b) to take
reasonable steps to ensure that the home owners-- (i) always have access to
their residential sites, and
(ii) have reasonable access to the community's
common areas,
(c) to maintain the community's common areas in a reasonable
state of cleanliness and repair, and so as to be fit for use by the
home owners,
(d) not to intentionally or recklessly damage or destroy any
property of the home owners, other occupants or their guests,
(e) to ensure
that the times the operator or a representative of the operator is available
to be contacted by the home owners are reasonable, having regard to all the
circumstances, including the utilities supplied by the operator to
residential sites,
(f) to the extent that it is within the operator's
control, to ensure the continuity of supply of utilities to residential sites
occupied by home owners,
(g) to take reasonable steps to keep the community's
common areas reasonably free of weeds and vermin,
(h) to have in place
emergency evacuation procedures and take reasonable steps to ensure that all
residents are aware of these procedures,
(i) to pay all rates, taxes and
other charges payable by the owner or operator of the community,
(j) to
comply with all statutory obligations relating to the community,
(k) to
ensure a residential site is in a reasonable condition, and fit for
habitation, at the commencement of a site agreement for the site,
(l)
otherwise, to comply with the site agreements and the community rules.
(2)
With regard to the operator's obligation to maintain the community's
common areas (in subsection (1)(c))-- (a) any necessary work must be carried
out as soon as is reasonably practicable and in a way that minimises
disruption to residents, and
(b) the work is to be carried out at an
appropriate standard having regard to the age and prospective life of the
community and to the level of fees and charges payable by residents, and
(c)
if there is a failure to carry out the work at all or to an appropriate
standard, the Tribunal may, on application by a home owner, make any of the
following orders in respect of the failure-- (i) an order requiring work of a
specified kind to be carried out,
(ii) an order that the operator pay
compensation to the home owner and any other home owners,
(iii) any ancillary
order that the Tribunal, in the circumstances, thinks appropriate.
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