Victorian Numbered Acts Victorian Numbered Acts(1) Subject to section 235(5), if the Commissioner closes a complaint, or part of a complaint, under section 240, the Commissioner must, as soon as practicable after closing the complaint, give written notice of the closure to the consumer and, if the consumer did not make the complaint, to the person who made the complaint.
(2) If the Commissioner has notified the mental health service provider that is the subject of the complaint about the complaint before the complaint was closed under section 240, the Commissioner must, as soon as practicable after closing the complaint, give written notice of the closure to the mental health service provider.
(3) A notice given under this section must specify the reasons for the Commissioner's decision to close the complaint.